Cancelation Policy & Weather Policy
Most home hibachi is requested for summer weekends so spots fill up fast! Availability is on a first come first serve basis which means we require $200 deposit upon booking. These deposits are non-refundable as there are limited times available and dates should only be booked after being thoroughly planned.
Summer weather is very unpredictable especially far in advance. In the event of inclement weather, we expect the host to have rain proof patio or awning for our chef’s to remain dry while cooking. Please consider making arrangements for a party tent when booking a party in the event of a rainy day.
We understand things change quickly and certain circumstances outside your control may occur. If there is a last minute emergency, we will be happy to reschedule your event to a new date we have available. Should you realize the date will not work for any reason (another event, will be on vacation, etc.) there is a 48 hour grace period from the day of deposit to cancel the reservation and be refunded. Any cancelations after the 48 hours will not be refunded.
Travel Fee Policy NY
PLEASE NOTE: Travel Distance More Than 45 mins Will Require A Travel Fee And/ Or Larger Minimum